Country Inn & Suites by Radisson, Phoenix Airport, AZ

After getting stranded in Phoenix for the night due to American Airlines, the kindness and efficiency of two particular staff members lifted my spirits and made my brief stay a positive and pleasant experience. Vivian set up transportation to the hotel for me and was clear and patient when answering my questions. She was super-helpful and friendly throughout the check-in and check-out process. When I arrived, another hotel guest was being belligerent and aggressive with Vivian at the front desk. I was amazed at the patience she showed as she de-escalated the situation beautifully. Elora assisted me in the morning with how breakfast worked and the shuttle to the airport. She drove me there safely and efficiently. Throughout, Elora was likewise an absolute pleasure - friendly, helpful, and patient. Especially considering she rotten day and evening I had otherwise been having due to some airline shenanigans, the stay I had changed my mood and lifted me up, and this was almost completely due to the incredible kindness and thoroughness of Elora and Vivian at the front desk. Thank you so much. Ooh -- very solid breakfast and fair pricing as well. Thank you again!

I was traveling and looking for places that handled the location and were not accommodating to my needs traveling with my service animals but I am very thankful for your help being there on short notice

I don't know the name of the super nice lady at the front desk but I had flight issues with Frontier Airlines and ended up having to stay the night in Phoenix. She was so sweet and friendly and so accommodating. She was quick and efficient and got me into a nice clean room for a good price so I could finally relax after an extremely stressful travel day. She arranged a Lyft back to the airport the next morning at no charge to me. Nice breakfast and just all around a good experience.

The staff were very friendly and extremely accommodating. We had a 6:00 am flight so we had to leave the hotel at 4:00 am. Your staff assisted us in scheduling a Lyft ride at 4:00 am and even gave us a breakfast bag of bagels and cream cheese, which we greatly appreciated. The accomodations were excellent and we especially enjoyed the soft water for showers. Would definitely recommend it to anyone looking for a great place to stay.

Rooms were clean smelled good. We were able to get to our room no problem even as they are doing remodeling on their 1st floor